We at AlphaOmegaHosting.com
are focused on customer satisifaction. It is our
desire to ensure that you are completely satisfied
with our services. If at anytime you have concerns
with your hosting services, please don't hesitate
to escalate your issue by emailing escalation@alphaomegahosting.com.
The following links are the tools provided to assist
you in supporting your site.
MSN Messenger : imsupport@alphaomegahosting.com ICQ Messenger : 300478747 or 164975996
or 269039899 AIM Messenger : alphhos
or alphhos2 or alphhos03 YIMMessenger : alphhos
or alphhos2 or alphhos3
Knowledgebase
:. Before submitting a trouble ticket
please check the knowlegebase. The knowledgebase includes many
solutions to common problems. AlphaOmegaHosting.com
Knowledgebase
Trouble
Ticket System:.
The trouble ticket system is your first contact on any support-related
issue. AlphaOmegaHosting.com Support
Invoicing and Billing System:. The billing system allows you to view invoices,
payments and packages. AlphaOmegaHosting.com
Billing
Support Forums
:. The support forums are designed to allow user
to user support. Any support issues should be reported to the
help desk. AlphaOmegaHosting.com
Forums
Flash Tutorials :. A wide variety of flash based video tutorials on cPanel® and WebHostManager (WHM). Flash Tutorials
Special Features ::
Client Login ::
- Free Set up
- Free Upgrades
- Free 24/7 Support Helpdesk
- Online Support Forum
- Backups via control panel
- 99.5% uptime Guarantee
